Frequently Asked Questions

Checkout our frequently asked questions below. If you still cannot find your answer, feel free to contact us via email. Our support team is available from Monday to Friday from 9:00a to 6:00p EST.

Contact support: uthstreetclothing@gmail.com

 

Refund/Exchange Policy

 

FOR INFORMATION PERTAINING TO OUR REFUND/EXCHANGE AND SHIPPING POLICIES, FIND OUR POLICIES PAGE HERE.

General Info

Q: How do the fit of your shirts run?

A: Our unisex shirts run a tad bit large, so if you typically wear a size medium in Men's tee's, you should be good to go in our small tee's. 


Q: I would like to order an item that currently says "out of stock/sold out". Is there another way for me to inquire about an order?

A: Yes! If you don't see an item available that you're interested in (whether it be size, color or design), shoot us an email at uthstreetclothing@gmail.com so we can better assist you with fulfilling your request.

 

Delivery/Payments

Q: Which payment options do you provide?

A: Via our online store, you have the option to pay for your order via the following options: AmericanExpress, MasterCard, Visa, Discover, PayPal, Apple Pay, Google Pay, Shopify Pay, Venmo, JCB and Diner's Club.


Q: When can I expect to receive my order delivery?

A: If you choose to order your delivery via our online store with our standard shipping option, you can expect to receive your shipment between 2-3 business days for most products. Shipping details/options will be presented within the checkout process.


Q: I see on your social media platforms that you'll be selling at an upcoming event. What payment options will be available then?

A: Our payment options outside of our online store include: all major credit cards, cash and Venmo. The process of purchasing merchandise in person will still be done through our online store via our chip reader/card swipe (without shipping) and you will receive your item(s) in real time.